Terms & Conditions

1. Company Information

Car Cure is operated by Car Cure LLC, registered at G block, Al hail, Fujairah, UAE. For inquiries, contact admin@carcure.ae.

2. Services

Car Cure provides spare parts sourcing, SOS vehicle recovery coordination, vehicle care services, and professional auto maintenance and repair services. We act as an intermediary platform connecting users with third-party service providers, suppliers and operators.

3. User Eligibility

You must be at least 18 years old to use our services. By using Car Cure, you confirm that all information provided is accurate and complete.

Security & IP Address: We collect IP addresses for security purposes, including abuse control, account security, and fraud prevention. This helps protect both users and our platform from malicious activity.

4. Orders and Payments

All orders are subject to availability and confirmation. Prices are listed in AED and may change without prior notice. Payment terms will be communicated at the time of order confirmation. Orders may be cancelled if payment is not received within the specified timeframe.

5. Third-Party Services

Car Cure relies on third-party suppliers and service providers. While we aim to work with reliable partners, we do not guarantee the quality, availability or timelines of third-party services.

6. Cancellations and Refunds

Cancellations may be accepted depending on the stage of the order. Refunds, if applicable, will be processed based on the nature of the service and supplier policies. Certain services (such as emergency recovery) may be non-refundable once initiated.

7. User Responsibilities

You are responsible for providing accurate vehicle and contact details. Car Cure is not liable for issues arising from incorrect or incomplete information submitted by users.

8. Limitation of Liability

To the maximum extent permitted by law, Car Cure shall not be liable for indirect, incidental or consequential damages. Our total liability shall not exceed the amount paid for the specific service in dispute.

9. Service Availability

We do not guarantee uninterrupted or error-free operation of the platform. Services may be modified, suspended or discontinued at any time without prior notice.

Response Time Disclaimer: The "30-minute" recovery time referenced on our SOS recovery service is an average estimate under normal circumstances. This estimate is not a guarantee and may vary significantly based on factors including but not limited to: traffic conditions, weather, distance from our nearest available unit, road accessibility, time of day and operational constraints. Actual response times may be longer during peak hours, adverse weather conditions or in remote locations.

10. Intellectual Property

All content, branding, design and code on this website are the property of Car Cure and may not be copied, reproduced or distributed without prior written permission.

11. Termination

We reserve the right to suspend or terminate your access to the platform if you violate these terms or misuse our services.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the platform after updates constitutes acceptance of the revised Terms.

14. User Reviews & Moderation

We reserve the right to review, approve, reject, or remove any user-submitted reviews or testimonials at our sole discretion. Reviews that are deemed false, misleading, offensive, irrelevant, promotional, or in violation of applicable laws may not be published or may be removed without notice.

Submission of a review does not guarantee its publication on the platform. All reviews are subject to moderation before appearing publicly.

Users who submit reviews agree to provide genuine and honest feedback based on their actual experience with our services.

15. Contact

For questions regarding these Terms, contact us at admin@carcure.ae or visit our Contact page.